Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Get WiFi Pods for 5x router or cancel while in 14 days
Hi guys,I spent hours on this, going round in circles.Web chat can't help because I have 5x router and needs a "special team"I call the number they gave and that sends a text back to web helpFound a new number 0800 052 5745, that doesn't recognise (a...
Got my virgin media self install kit but I don't have a virgin socket.
I had a look everywhere and I don't have a virgin media socket in my flat. What should I do?
Hi, while trying to set up virgin connect app I seem to have changed the WiFi network name.
Hi,so now I have a router with one name/password, and a second name but no password.the pc is connected to the router so no problem. However all the other WiFi connections (laptops, play station) are now disconnected and asking me for the password… w...
Add my own router
Hi all.I am a student of computer networks and I share a house so I would like to know if it is possible to add my own router to my home network for isolate my network and carry out my laboratories without affecting the work of others. Thanks.
Neighbours had virgin.. but I can’t get it?
So, I’m having a dilema. I’ve got a feeling fibre from the Openreach or City are going to take forever. So I’ve looked into getting virgin. What a joke their help centre and sales team is. So my next door neighbour can get fibre… but I can’t? So...
Wifi pods not delivered
Signed up to a new contract aslong as the wifi was a little faster, price wasn’t much higher and wifi pods were included which all was agreed in the chat with advisor. Now I have received a SIM card and stream box but no wifi pods. Cancelling if this...
Virgin Hub 3 Modem Mode Slow
I've just upgraded to the 600Mbps package, since Gig1 isn't yet available in my area. However, I have a hub 3 in modem mode, and I can't get wired speeds above 180-190Mbps. If I connect my existing Netgear Nighthawk router with the Hub 3 in Router m...
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
