Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Resolved! Permanent bright red light on hub3 router.

Had a permanent red light on front of hub3 router. Been like it for prob 3 months or more. Tried rebooting, resetting, switching off many many times. Even left off overnight. It just comes straight back on red. No other lights show. It's where its al...

tpg123 by Tuning in
  • 5 replies
  • 0 kudos

Resolved! Powerline adaptors with hub 3

Hi, I just moved over to Virgin, already regretting the move. My powerline adaptors no longer work since switched from plusnet ADSL. Do I need to buy new adaptors or turn the virgin hub3 into a modem and connect it to my old to link router to get pow...

Resolved! Superhub 5 Problems

Hi. We upgraded to a Superhub 5 from a 3 and have had constant problems. We also have a pod which was previously connected to the hub 3.1) The VM connect app reports conflicting settings but is unable to correct them. The Hub 5 reports ethernet and W...

apwebb by Tuning in
  • 7 replies
  • 0 kudos

Cant order Wifi Pods

Could someone advise me how I speak to an actual human to get my WiFi pod ordered?  I've done the connect app scan but all it does it put me through to a chatbot and I never hear back from anyone. I just want to order a wifi pod and I'm fed up with v...

FTTP reliablity?

I am seriously starting to think of switching to BT FTTP instead of my Virgin FTTC just for reliabltity especially when it comes to Latency. I PC game a lot and use my HUB3 in modem mode with a edgerouter x and have decent ping/latency but sometimes ...


Hub 5 WPA2-PSK/WPA3-SAE selection

I selected the WPA2-PSK/WPA3-SAE option in my HUB5 WIFI security setup but noticed that nothing connected to it. My household mostly have iPhones on ios15 or ios16, and also modern laptops.I then selected just the WPA2-PSK setting and everything conn...

dcbrown by On our wavelength
  • 11 replies
  • 0 kudos

Resolved! Hub 5, what Cat cable is best

Hi after my Hub 4 bricked the engineer has replaced with the Hub 5. I am looking to wire up 2 pc's in the furthest point in the house an upstairs bedroom. On wifi both pc's get average 400 mbps on the 1 gig package and would like some guidence on wha...

Resolved! Broadband Connection dropouts SG1 Area

Hi,I'm getting connection loss 2-3 times an evening on average causing issues playing online games.  The issue has been going on for about 6 weeks.I run a continuous ping to most evenings and can see around 3-6 seconds of no connection out ...

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tenaka30 by Dialled in
  • 12 replies
  • 0 kudos

Router - permanent red light

Hi, the router has a permanent red light and has for a few weeks now.  Have tried a quick reset and a long hold reset but neither helps.Cables are all tight and the router is slightly warm but not hot.Devices constantly disconnect and attempt to reco...

dave_t by Joining in
  • 1 replies
  • 0 kudos