Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! New Hub5 and AMPLIFI mesh
Hi. For nearly 3 years was using hub3 in modem mode with AMPLIFI Gamers Edition mesh system with 2 extra mesh points around the house. Has been excellent. Didn’t really need to change but why not??Upgraded to hub5 today and used quickly in router mod...
Stable green WIFI light - Flashing green internet light??
Hey,Just after some advice.. I have turned the router off and on still same issue.. also pin reset..the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box.....
VM booster stopped working
Hi. I have a pair of virgin supplied power line boosters pg9072lg. Signal has been fine for ages but recently stopped. Have gone through set up and re pairing to no avail. Noticed the white power light is not on on the booster nearest the hub which s...
Connection to Oculus 2
I am trying to connect my Oculus 2 to my WiFi but it continues to say it is connected to my device but can't provide Internet. I've tried everything to resolve this but can't figure out why. I can connect to my phones data but my WiFi is not connecti...
Resolved! Poor speed through POD
Internet speed to my Hub 3 is pretty good with around 655 Mbps download speeds. However this dramatically drops by 98% to 14Mbps when accessing through my WIFI POD. I don't expect the speed to be the same, but I don't expect a drop of 98%. I have tri...
My WiFi suddenly has a guest WiFi
Hello all, just had an issue crop up over the last few days if anyone can help? Never had this before, I seem to have acquired a guest WiFi on my WiFi connection, I’ve logged into a VM connect and guest wifi is switched off. I’ve tried switching it o...
Internet access denied on website
When connected to my broadband at home I get ‘access denied’ or ‘oops something went wrong’ when I try to connect to ‘very’ website and ‘go outdoors’ website (both uk based shops) if I switch off wi-if and use my mobile data it connects with no probl...
Resolved! Pausing devices
Hi,We have been able to pause devices as and when needed for some time now. However, my 12 year old son has somehow managed to bypass it and stop his tv (YouTube etc) from staying paused. Can anyone advise how he has done this and how I can get back ...
Errors and Timeouts
Just now, my internet started “buffering” on Netflix which it never does (I’m on the 1GB service, using a Hub 5) so thought I would check my logs and noticed lots of T3 errors and critical messages. Can someone pls explain what I need to do as I don’...
Resolved! 2,4g vs 5g dilemma
Since now having installed Virgin media with 5g hub i now find that my smart equipment does not recognize or can not connect via 2.4ghz. i know that the Hub has this facility but as i think the equipment so loaned by Virgin and to me the complexity o...
