Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 15 replies
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Wifi connected but no internet

hub 5 is connected and activated. However, on one of my devices (my android mobile) the wifi is connecting but is not connecting to internet. It displays as ! connected to wifi but “connected without internet”.  Cant do anything and using all my mobi...

Michey72 by Joining in
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Hub 5 not connecting to connect app

Cannot get VM Connect app i find and connect to my Hub 5 have tried rebooting Hub and reloading app no joy what i need is this to work and VM to supply wifi pods this may help with some bedrooms no connectionRoger 

rogerrgm by On our wavelength
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WiFi down almost every day

Hi, for around a month I'm having an issue with my WiFi, it's going down almost every day. On 17th July I've set-up Broadband Quality Monitor to have a proof. Every time when it's down, my Virgin app is showing that there's no issues in my area. Coul...

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Grabos by Tuning in
  • 423 Views
  • 6 replies
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Pausing device

Last night I paused my sons android tablet on the VM connect app, now unable to unpause the device, everything with VM is just a pain in the arse.

Resolved! sharing wifi

if I opt out of hotspot that will disable wifi sharing right? then if I enable it again who I share with can reconnect to my wifi? how do I delete in connect or change my password?Also, does my password come up when my friends scans he QR?

vander18 by On our wavelength
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Resolved! Hub

I only joined VM few months ago and I only have hub3 please explain hb numbers?

vander18 by On our wavelength
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  • 3 replies
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WiFi pods

I have downloaded the virgin connect app and scanned my house as we have issues in a couple of areas. The app shows one room has a speed of 15mbps but says everything is fine. However we seem to struggle getting a decent connection when in the room t...

Modem mode issues - no internet connection

Hi All. Our Hub3 seemed to kick the bucket this week. Decided to reboot our ASUS router due to some issues, post reboot it wouldn’t sync and was red lighting on the connection led. Called tech support and got a hub 5 sent out. Same issue, regardless ...

Broadband errors

Hi appologies that this is similar to other posts but can the log be explained to me please. I am assuming that everything is working fine as it is now just showing warnings and what appears to be the hub correcting itself after the critical errors?3...