Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
I have Virgin Router 5. My WI-FI to all my devices is continuously dropping off. I have reset and restarted the router. The engineer has visited a number of times. It works for a few days then goes back to disconnecting. This has been going on for a ...
near croydon, for two weeks weve had service blackouts randomly throughout the day always from 9-5ish. Had a new box installed, didnt resolve the issue. Second engineer has come and said there's nothing wrong here but probably something elsewhere bei...
I've had red light on my Hub 3 for about 2 weeks now. Tried everything on the webstie, reset the hub, pinhole reset, moved it etc but it's still a solid red light. Rang150 and twice an agent said they would ring me back regarding a new hub but they f...
I’m having issues with poor and intermittent signal in 2 rooms. The connect app can’t connect sufficiently to complete scan, are the pods likely to help boost the signal,to a quality that allows streaming Netflix, running an Apple home pod etc? How d...
I am fairly new to Virgin and last night the Virgin Hub started beeping every minute. Why is this? It even beeps when uplugged. Previous forum appears incomplete on how to resolve. Thanks
5 of the last 8 days have seen no Internet access in our area (on top of 2 weeks last month), whilst trying to WFH due to a long term ill child and keep afloat financially. We have had to fund additional resources to look after our child due to loss ...
I've just upgraded my router from the 3 to the 5. Since doing this I'm now unable to set the new router up on the connect app. Any ideas?
I have made 5 attempts in to obtain a Wi-Fi pod that is part of my volt package. Twice by telephone and three times via what’s app messaging. I have jumped through hoops constantly having to prove to them that the Wi-Fi is rubbish.. sending screen sh...
Hi,Could I please get an update on fault F010711375 in the Livingston area? It's been going on for a while now.Download speeds seem to be OK, but upload speeds are so slow as to be unusable, and the connection regularly drops completely, making it im...
New user on Volt. Finally got the connect app to work I have a very poor 12Mb connection in one room & 6Mb in another. But the app just gives the option to save my results. No mention of how to order a couple of free pods?Pretty please, can I have 2...
