POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
So been a vm customer for ages, have 3 x v6 box’s, connections via unmanaged switch mostly ethernetabout 6 months ago started to get tv picture break up and the broadband connection dropping out - not the Wi-Fi connection the whole broadband connecti...
Having a few issues and looking into the settings I've noticed that everything is listed as connected to wifi.Every device is listed as connected to either 2.4 or 5 wifi despite the majority of them being connected via ethernet.Any ideas would be app...
I have been trying to cancel my Virgin plan for weeks. The phone line is however completely not operating as I have wasted hours on the line, so I decided to follow their own instructions and send a First Class Signed For letter instead. However, I s...
Paused 3 things last night but unable to resume connection on Linux pc. Thought this was fixed for hub 5. How do I bypass it to get it working.
Hi Virgin,Continous outages in our area with the broadband at the minute, had about 4 this week, downtime varies from 20 minutes to a few hours and we’ve only had the service since June. It’s happened frequently particularly recently and is unaccepta...
I’ve been having regular connectivity issues with VM fibre broadband for over a month. Almost every other day there are drop outs lasting 15 minutes and sometimes hours. I first reported an issue via the website status checker around the 10th July. H...
Why is it so hard to order a free WiFi Pod which I am entitled with my package? I have run speed tests in the Connect App showing in one room a speed of 10MB. But no option to order a Pod in the Connect App. I have logged in to my account on the w...
I play online games every weekend,and the upload speed is keeping slow or 0 mbI already is 1gb fibre package a month and your promotion said that will not affect the download and upload speed!
what's wrong with the wifi signal?I pay £45 a month for the 1gb,now the wifi is just 119mb download and o mb upload?and also the hubs speed 0 mb upload!what's the problem
Hello,I recently got connected with Virgin Media broadband. Since the beginning, my router has frequently been disconnected from the virgin server and restarted very frequently causing loss of internet for at least 15 minutes per episode. This has be...
