UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello all. Looking for advice on setting up my TP-Link Powerline Adapters from Virgin Hub 3. they worked ok with BT Hub 5 from Ethernet socket on the back of Hub into a Power socket then could reach my Computerized Telescope 10m up my garden from Pow...
So. Just about to leave Virgin. But thought I would give it one last try. Virgin - please don’t ask me silly questions. You have all my many conversations and messages here as well as 2 engineer visit reports for any background. For almost a year my ...
I have Gig1 and 3 Wi-Fi pods with the Intelligent Wi-Fi Max service, which I am generally very happy with.When I moved into my new house in August the engineer was raving about the Hub 5 and advised me to wait a month and call VM Customer Services to...
Hi I have a hub 3 constent orange led and keeps losing signal every now and then done all the usual things reset reboot but to no avail
Given I'm payinh £41 per month for !tb download speed, in my experience I am getting no where near 500mb i.e. stats show in the region of 100mb. And as for upload speeds, these are verging on the embarrasing i.e around 10mb. What can be done urgentl...
Had issue in area last Wednesday. Reported as fixed, Wednesday morning. Line connectivity appears fine. Non-VPN connectivity is fine.Work laptop will now not connect. It uses CheckPoint End Point Security to create a VPN.Laptop connection has worked ...
Hi there,I used to have a hub 3 that would regularly disconnect and was impressed that for the first week my new hub 5 would be online 24/7. It was a miracle.Now about 2 weeks later I am plagued with packet loss and random high latency every few seco...
HiI am new to this rented flat. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. In our living room, we have a open reach bt box and a master microfilter was connected...
Hi, My internet went down completely on 15th Dec. Engineer attended on 21st and advised issue was due to cable outside. Other engineers attended on 22nd. They replaced the cable between the start of my front garden and the outside of the house (this ...
Afternoon all. Only been live with VM 2 days, the app was downloaded on the first day, detected the hub fine, and I was really happy with the functionality to be honest. Kind of means my old whole home wifi kit is redundant! Or so I thought. Next day...
