Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Very poor speeds after 9pm. Been complaining for a year

So. Just about to leave Virgin. But thought I would give it one last try. Virgin - please don’t ask me silly questions. You have all my many conversations and messages here as well as 2 engineer visit reports for any background. For almost a year my ...

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MAGHA by On our wavelength
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Is the Hub 5 available for existing customers yet?

I have Gig1 and 3 Wi-Fi pods with the Intelligent Wi-Fi Max service, which I am generally very happy with.When I moved into my new house in August the engineer was raving about the Hub 5 and advised me to wait a month and call VM Customer Services to...

DAHneo by On our wavelength
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Hub 3

Hi I have a hub 3 constent orange led and keeps losing signal every now and then done all the usual things reset reboot but to no avail 

Resolved! Very Slow upload speeds

Given I'm payinh £41 per month for !tb download speed, in my experience I am getting no where near 500mb i.e. stats show in the region of 100mb. And as for upload speeds, these are verging on the embarrasing i.e around 10mb.  What can be done urgentl...

Resolved! Checkpoint VPN connectivity

Had issue in area last Wednesday. Reported as fixed, Wednesday morning. Line connectivity appears fine. Non-VPN connectivity is fine.Work laptop will now not connect. It uses CheckPoint End Point Security to create a VPN.Laptop connection has worked ...

Hub 5 Packet loss and latency

Hi there,I used to have a hub 3 that would regularly disconnect and was impressed that for the first week my new hub 5 would be online 24/7. It was a miracle.Now about 2 weeks later I am plagued with packet loss and random high latency every few seco...

Internet issues due to outside fault

Hi, My internet went down completely on 15th Dec. Engineer attended on 21st and advised issue was due to cable outside. Other engineers attended on 22nd. They replaced the cable between the start of my front garden and the outside of the house (this ...

NLWSteve by Joining in
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Virgin media connect app stopped working? iOS

Afternoon all. Only been live with VM 2 days, the app was downloaded on the first day, detected the hub fine, and I was really happy with the functionality to be honest. Kind of means my old whole home wifi kit is redundant! Or so I thought. Next day...

thommo41 by Joining in
  • 5 replies
  • 0 kudos