Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Invite from Virgin to get connect app.

Hi all.I have posted on here before about the connect app not working and it still refuses to find my hub4 and not go any further but about an hour ago I received a txt from virgin saying I should download the connect app as it would make using my br...

Grumps70 by On our wavelength
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Getting a Hub 5

How do you get a Hub 5 ? I have called the support team only to be told that the Hub 5 has the same specs as my current Hub 4, which it does not as I just want the 2.5Gbps port to connect to my router to improve the overall speed of the 1Gig connecti...

Troogroove by On our wavelength
  • 5 replies
  • 0 kudos


Hi I have a home office in the garden but my WiFi signal in not strong enough to reach it ,what are my options Thanks 

poshsav by Tuning in
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  • 0 kudos

Slow speeds with Powerline

I have a Hub3 with Powerline adaptors sending Wifi to my upstairs and garage. I have recently moved from BT, which I new regret, as I have nothing but trouble and instabilty with Virgin.With my old (and I mean OLD, it was 3 years old) BT router I hav...

SimZZZ by Joining in
  • 14 replies
  • 0 kudos


I have WiFi speed issues whilst using my laptop in my conservatory which is at the furthest point from my router. The router is a Hub3, can I get the latest Hub5 as I understand it would help with my issue.

Anks by Joining in
  • 4 replies
  • 0 kudos

Wi Fi booster pod not working !!!

Hi - I ordered a white Wi-Fi booster pod through virgin and it’s not syncing - just blinking white light for days. I’ve tried all different plugs and reset router, used gps button etc.  can someone help me add the pod to my app?thanks ! 

Packet loss, high ping, poor connectivity

[MOD EDIT: Personal and private information has been removed from this post.] Hub 3.0 Issues are intermittent, started a few days ago. Intermittent - at times feels like everything is fine, at times I literally have no connection as total loss is ove...

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