POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hey Beth am having a similar issues an engineer came out and put a 4db limiter but it didn't help at all still having the same problem. Any help?
Hello,The brown cover where the cables go into our house has come off. Is it possible for someone to come and sort it out?
My wifi doesn't work in other rooms. It just disconnects. Then I can't connect to the app to prove I have poor wifi, meaning I can't be eligible for pods. Please help.
Why is it so hard to speak to a human being when you have a problem. I had my virgin moved from one house to another a week ago. The box in the living room works fine, however the box in the bedroom has 2 red arrows on display, these are not flashing...
Hi, today my router has powered down twice today,with no lights until i turn off then back on again.I'll try and include as much info as i can on the stats.-Cable Modem StatusItem Status CommentsAcquired Downstream Channel(Hz)515000000LockedRanged Up...
Hello,I've been with virgin media at my current address for a couple of years now and while I originally had good speed and connectivity, it has worsen over time to the point where I get regular drops in connection and my speed is far lower than it s...
The red light on my hub is on all the time . I have tried rebooting but still the same . I have rang to to be told no issues could be found.Please adviseMany Thanks
Hi, I have today had my virgin media broadband installed with an external box fitted to my house, however as per attatched photos this external box is already damaged, does this need replacing and how do i go about getting this replaced? Thanks.
Hi everybody, do we know why I'm getting intermittent signal loss on my hub3, working from home is becoming harder than it should. If I connect using my 4g mobile I get a constant connection with no lag issues.......any help appreciated .
Hello all! I know there's a few posts about this but nothing suggested is working.As stated, there is a solid red light on my mother's Hub 3. I've checked and it is not in modem mode. I just noticed it a few hours ago as the router is in my bedroom. ...
