Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Ethernet issue: Powerline adapters not connected
I'm about to throw the Hub3.0 through the front door - the TP link powerline adapters (worked happily for years) have developed a fault and no Powerline connection is seen. The main adapter recognises a cable is plugged in and has power, but the "hom...
Re: Ethernet issue: Powerline adapters not connected
I have had the same problem since Saturday, although with a Hub 5.0. I have had the hub connected through 2 TP Link Powerline adaptors for about 4 years with no problems.I have 3 lights on each Powerline adaptor and PC shows a connection but no Inter...
Pods keep on going offline
HelloAbout the same time every day (1pm) 2 of my 3 Wi Fi Pods go offline then are intermittent for the rest of the afternoon (to around 5pm) although the Hub 3 connection is fine; can someone look into this for me pleaseThanks in advanceJohn
stop service outage texts
A few days ago I had a problem with my internet and so on the Service Status page I put my number in to receive updates to when the service is back online.It worked and let me know by text when it was back online - only thing is, I’ve been receiving ...
WiFi down after upgrading
Hi lads, I recently upgraded and recontracted from 500mb to 1Gig. I was told I would be sent a new modem but there would no disruption to my service. I've been without wifi all day and have yet to receive the new modem. I rang customer service today ...
Really High latency when gaming
I recently just a a hub 5 installed as I had a hub 3 before as I’ve had speeds dropping but also really high latency and lag when gaming, I’m still having the issue with the new hub and I use a cat 8 Ethernet cable which is brand new and a new consol...
I'm experiencing network issues on fibre optic broadband
Hello, I am experiencing an odd network issue1. Browser pages randomly will get infinite loading bars and fail to properly load despite usually loading quickly.2. FFXIV will have a consistent start/stop lag every 3 seconds, as if packet loss but very...
My WiFI booster is not working
My WiFi booster is not working and very hot
Keep having to reboot my hub
I am sick to death of having to reboot my hub. I had a new hub a few week after having problems with my other. If you try to speak to someone you have to wait ages until they answer. I am seriously thinking of cancelling my package. Is anybody else h...
NO Broadband S9
Since at least friday of last week (9th ish?) I have had internet on & off as if it's a YoYo- so much so that I cant load pages at all, I cant steam (how I use the TV) & cant even think of playing games. I have tried the normal reboot, I tried unplu...
