UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello,Just received my first WiFi pod and it will not connect after multiple attempts to run the setup through the connect app. Just keeps timing out and then gives the option to 'try again'. Have rebooted the hub. Even tried a connection with the po...
Morning everyone, I wonder if anyone can help me .I have a hub 3 , 350 mb package , I'm running 20 + wireless devices and about 10 wired .(cameras , alarm , smart plugs etc)And I keep losing all Internet (wired and wireless) regularly ,I've read that...
Hello just had broadband installed and the engineers both said it needs pods to reach the office . they said they don’t carry them and to order online please can someone tell me where as when I try on chat no one answers many thanks
Hi everyone,Having an issue with my Hub 3.0 router firewall. When enabled, it won't allow my PS5 to connect, or when it does speeds are Kbs not Mbs (our line is 512mbs). When disabled, speeds are fine. I do want the router firewall on to protect my d...
So as per my last post on upgrading, I'm wanting to get hold of the boosters. I've read and been told I need to use the Connect App to which I've downloaded, installed and signed in but the darn thing will not connect to my Hub 4.Is it because the Hu...
My elderly Hub 3 is starting to be a bit inconsistent for WiFi.I was sent a hub 5 as part of the test roll out a while back, but was never able to get it to work. Mostly due to support insisting that I shouldn't have one and that they weren't availab...
Can I get my cable from my box on the wall of my house to the connection box on the public path replaced ?. I have lived here for over 25 years and was with Eurobell when the cable was installed pre 2000. Then telewest took over and was then taken ov...
HiI’ve been having problems with my Internet dropping out. every so often, my Alexa will stop playing music and sometimes the apps I’m using from work will disconnect. I’m using the router in modem mode, with a TP Link deco mesh Wi-Fi network, provid...
So the title says it all. I did (hard) reset the modem (Hub3), it's in the router mode, all default settings. I can connect via ethernet (as I'm typing this on my laptop), but no WiFI. If I try to connect from the phone or my Macbook, it just won't c...
