Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Plastic cover for cables outside house broken off.
Hi Just signed up to ask about above issue. Seems other customers have had same. The brown triangular box outside house that covers the cables (before going into pavement) has completely broken off and vanished. It was only held in place by a loose s...
phillips hue hub issue, bit of a random one
hello so i recently bought this new all in one numark DJ controller thats compatible with phillips hue entertainment lighting set up. Out the box it worked straight away when i searched for a hue bridge. after that it would fail to connect. then fig...
virgin 1gig and virgin wifi extender pods - Multiple requests for a 2nd one
Hiya Ive tried multiple times to get a second wifi pod extender gone through the multiple questions several times. The last attempt I was told it would be here in 14 days that was back in early December .. Is there any chance this can be arranged to ...
My router doesn't want to let my computers connect.
A few days ago my computer lost internet connection, I tried a few things to fix it, couldn't do it so I rebooted my computer with a fresh install. Tonight I find myself in the same situation only a few days on with my child's computer upstairs. afte...
Wifi pods
Hi had a chat this morning on line chat with(Mary?) was regarding request for wifi pod went through process and gave screen shot of poor coverage as requested .she said she had placed the order but nothing is showing in my orders /appointments .how d...
WIFI POD problem Model PP01-VM
Had a pod for the last 15 months & it seemed to be working. Recently I have noticed the pod light was flashing & on checking further it is flashing constantly. The WIFI in the house works fine so it would appear the pod is not connecting to the Hub3....
When I Play on XBox Connected via Lan, My Ring WiFi Camera Always Disconnects!
As above. I'm on the 1GB service, but every time I play online, my Ring camera loses internet connection and only reconnects when I log off Xbox. I have the Hub 4 and even though I upgraded to 1GB, I was told there is a shortage of the newer routers ...
Longer cabling required
Hello All - we are currently undergoing a home refurbishment and are looking to build our internet network around the Virgin connection we have come to enjoy using. We have the virgin connection come into the house, but we would like to place the rou...
Wifi dropping out over the last week
over the last week my internet keeps dropping out it will come back after a minute or 2 but its so frustrating i work from home for a start and get disconnected from my work laptopsecondly when gaming i constantly get booted from lobbies because the...
Broadband down in RG1
There was work in my area between midnight and 3am last night, however I woke up this morning to no broadband. Hub reports “no RF signal detected”.Status checker says there is nothing wrong in my area and to book a technician to come out (soonest is ...
