Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Broken brown box & ground cable box

The brown box outside on the wall has become brittle and the cover has broken .And the black ground box where the cable goes into the ground was installed too high and the council grass cutter had destroyed it leaving the wires exposed. This was repo...

IMG-20230602-WA0007.jpg IMG-20230602-WA0004.jpg

Longer wifi lead

My wifi is working fine but I want to put my box in a different location in the room. Is it possible to request a longer lead that goes from the wifi box to the wall?

Jayven by Tuning in
  • 3 replies
  • 0 kudos


I have Virgin Router 5. My WI-FI to all my devices is continuously dropping off. I have reset and restarted the router. The engineer has visited a number of times. It works for a few days then goes back to disconnecting. This has been going on for a ...

JasD1 by Joining in
  • 2 replies
  • 0 kudos

constant outages engineer cant fix

near croydon, for two weeks weve had service blackouts randomly throughout the day always from 9-5ish. Had a new box installed, didnt resolve the issue. Second engineer has come and said there's nothing wrong here but probably something elsewhere bei...

Red light on Hub 3

I've had red light on my Hub 3 for about 2 weeks now. Tried everything on the webstie, reset the hub, pinhole reset, moved it etc but it's still a solid red light. Rang150 and twice an agent said they would ring me back regarding a new hub but they f...

Morgan42 by Joining in
  • 1 replies
  • 0 kudos

Wi-Fi pods

I’m having issues with poor and intermittent signal in 2 rooms. The connect app can’t connect sufficiently to complete scan, are the pods likely to help boost the signal,to a quality that allows streaming Netflix, running an Apple home pod etc? How d...

davvo by On our wavelength
  • 3 replies
  • 0 kudos

Hub beeping

I am fairly new to Virgin and last night the Virgin Hub started beeping every minute. Why is this? It even beeps when uplugged. Previous forum appears incomplete on how to resolve. Thanks 

djbr by Joining in
  • 6 replies
  • 0 kudos

Loss of internet

5 of the last 8 days have seen no Internet access in our area (on top of 2 weeks last month), whilst trying to WFH due to a long term ill child and keep afloat financially. We have had to fund additional resources to look after our child due to loss ...

Maxwells by Joining in
  • 1 replies
  • 0 kudos