Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Wifi Pods - how to order
Me to. No option on connect app or website to order pods with slow room speeds registered on connect app. Please help.
WiFi Pods stopped working
I have two WiFi pods that have been working absolutely fine for a long time. They have randomly stopped working. I’ve tried everything but have had no luck. They are just constantly pulsing white and they show as offline on the Connect App.Driving me...
No broadband for 3 days N10
Network went down Monday at 4pm. Told would be back today at 3pm. Now updated to 3pm Friday. How is this possible? And how wide is the outtage? What can go wrong that takes 4 days to fix and how can this be acceptable for a network so many rely...
Wall to splitter coax cable
Hello, we recently joined with Virgin media, however our coax cable that goes from the wall socket to the splitter is much too short for what we need, is there anyway we can arrange a visit from an engineer or have one delivered to us that is around ...
Wifi pods
I have a VM Hub4. I recently changed my package and am now getting 250Mb download(verified).However I have for a long time been getting a very poor signal in rooms other than the one in which the hub is located. For example signal strength right by t...
WiFi Connected but No Internet
Hi all,I use a Hub 3 I think, on a 5Gz network. For 2 days now I have had no internet access, it comes up as ‘No Internet Connection’ even though it is at full signal and connects to all my devices. I have tried rebooting the hub several times, turni...
Re: HUB 4 UI unresponsive
I have exactly the same problem. I reset the VM Router and it works for about 20 minutes, so I change the WiFi name and password. I cannot connect with VMConnect or login to the interface. It feels like there is a configuration which is downloaded on...
Router Red Light
My router which is a Virgin Router v3 has suddenly started showing a constant red light on the front panel.I have read all the solution threads and comments and been down the path of resetting router etc to no avail so trying here instead To summari...
Poor wifi speed
Since we have renewed our package wifi speed has been poor around home,even if i stand 2 ft from router.Tried the reset/nothing around it/its located high/all cables are tight but still the same.Can someone check if our hub is showing correct signal ...
Wifi not working with new hub
I git a new hub on Tuesday, the wifi is on, tv working fine. Nothing else will connect. All of our phones the WiFi is showing but the disconnects and goes back to 4G. None of the pods are working and I.cant get into the app because the wifi is so b...
