POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin Media customer service people seem to be confused with Home Works and F-secure.My anti-virus F-secure from VM is expired and when I asked them to renew my subscription,I got the answer as don't worry about it, home works protect the broadband...
To add to my dissatisfaction with VM, I have just experienced an ongoing issue with my internet connection. I keep getting cut off from the internet and VM say there aren't any problems in my area. I have unplugged and plugged in my router numerous t...
Since last Sunday my WiFi has been dropping out throughout the day, incrementally getting worse each day & is now utterly unusable. My neighbours WiFi with Virgin is fine. It’s my house, not the service to the area. It’s clear the issue cannot be res...
Over the last 24 hours my personal web site is no longer accessible using broadband (I've got a Hub 3.0). All other sites seem ok - just the ones that are mine. I also can't FTP into the web host in the last 24 hours. If I use my mobile phone network...
Hi all, my Wi-Fi has started to randomly reboot very hour or so, and is causing a nightmare for home working Teams Video Calls etc. any idea how to fix? Log entry showing reboot is below. Many Thanks!Time Priority Description03-11-2023 13:03:33notice...
Hi,We had a Hub3 delivered a week or so ago. It has a constant Orange Light showing but the WiFi does work as expected most of the time. However it regularly drops MS Teams meetings/ calls (4times today). We had no issues in the past with a previous ...
I had an engineer come out today. He changed all of my cables and connectors, as I did had some really bad readings. He fixed those and put an attenuator on the box at the front of my house as he said I was having too high of a signal coming through....
Can anyone tell me what this means and how to fix it. My hub 4 keeps stopping and rebooting itself, ive tried all the usual fixes but it’s still doing it. Help.
Please can someone help me. For some reason a friend told me to buy a router and use it with my hub 5in modem mode. Which we did for about a week. We had nothing but problems and have no taken the router away. We have pressed the rest button un...
Hi, just run a CAT 6 Ethernet cable from modem to garage (about 50 meters) and just wondering what is the best way to create a second access point so I have wireless broadband in house and garage?
