POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HiHaving real problems with our hub5 over the last few days has become more and more unreliable. Last night I checked it via t he app and it automatically started a20min factory reset. I realised this has reverted it to its original identity and pass...
As it says in the title. Had a new hub 5 today but it’s not showing on the connect app. Another my WiFi pods are not connected either leaving me with a terrible connection throughout the house. Any ideas what I can do? Any help much appreciated.
Hub 5 will not accept router password from printer label, even after reset. Tried to reset a number of times, powered off, but still cannot access the hub to change wifi settings.Any help greatly appreciated.
Hi I also have this problem - radio silence on here when trying to find a solution. Very frustrating!!!!
I installed a Hub 5 yesterday but the pod I have will not connect and so signal is now poorer in the rooms I obtained the pod for in the first place. Advice please.
6 Text conversations via WhatsApp, 2 calls through their support line. Many false promises, only till a couple days ago, did a worker finally promised me a delivery of my booster pods. Engineer also came in to check the cables as the Internet connect...
Hello,I’ve just moved in to a new house and the wall socket is in the back corner of the house. Terrible signal (even with boosters) to the devices in the home - plus I have to keep resetting the Sky Q boxes. Is this possible to book a non-fault tech...
Good evening just a quick questionI’ve moved to virgin media from Bt because my speed with Bt was an absolute joke compared to virgin so far everything is going well however I have one issue of sorts I used Bt whole home WiFi discs which worked great...
11/12/2023 21:09:0Warning!RCS Partial Service;CM-MAC=nnn;CMTS-MAC=nnnn;CM-QOS=1.1;CM-VER=3.0;ChannelLocked StatusRxMER (dB)Pre RS ErrorsPost RS Errors1Locked40.3718466002Locked38.940294782893Locked37.9687221782764Locked38.2516451259475Locked40.392723...
I received my new hub on the 8th November and I’m still not set up properly. First WiFi Pod didn’t work, second WiFi Pod worked for a couple of days and then failed, third WiFi Pod doesn’t work. Is the equipment just rubbish, can’t seem to get t...
