Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Why can’t I speak to a person

Cant for the life of me get in touch with a person I have to reset my hub every hour tried a full factory reset every solution with the chat bot or help is always just unplug the hub or reset the hub obviously the hub is the problem.

Installation requiring a new 'faceplate'

I'm going to be moving to a new flat on Tuesday and went with the Gig1 broadband package. When I called to actually get the package and confirm the start date and such things, I was guaranteed that I could just get a quickstart self-install kit, whic...

kella3 by Joining in
  • 4 replies
  • 0 kudos

Home and business connection?

Is it possible to have a business virgin media internet 1gb/50 voom and standard 1gb/50 virging fibre at the same address but on two separate accounts?Thanks for any help.

st4v0 by Tuning in
  • 16 replies
  • 0 kudos

Red light, cutting out wifi

I'm sure this has been mentioned before, my router has had a solid red light for quite some time and my WiFi has been hit and miss cutting out since.I've tried ringing to get someone to come look at it with zero luck, I've rebooted it (numerous times...

Nikkid by Joining in
  • 1 replies
  • 0 kudos


From roughly 9 am this morning, I’ve had no WiFi. Before this time it worked as I was working and all was fine. Nothing happened at this time as far as I was aware to cause this problem, but since roughly 9 my router has been intermittently flashing ...

Unrecognised devices on Connect app

I'm a new Virgin Media customer, set up the hub, all fine and dandy. After a few days I downloaded the Connect app, go through and rename the connected devices I can recognised by MAC address etc but there are some strange ones, devices that I don't ...

Resolved! Hub5x modem mode

When will it be working.  Bought another router before realising I can't get modem mode.

Davidfe by Joining in
  • 16 replies
  • 1 kudos


I used to use a Netgear wifi extender, worked great until yesterday then lost Internet connectivity. Tries restarting it and nothing, did a reset and used WPS button to reconnect. This did not work. I got a new extender from amazon and again tried co...

No wifi for a week

I’ve had terrible wifi since last Sunday, there was works in the area but mine hasn’t improved since then. I’ve reset my router, checked the cables, turned it off etc. but nothing is working. Now I have no internet. Does anyone have any other ideas?