Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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5X hub with poor WiFi, pods repeatedly cancelled

After 17 wasted days of back and forth on the VM WhatsApp, and WiFi pods ordered and then cancelled without notification, we are quite frustrated. I tried to add this to a 5X thread earlier but it appears to have not saved.My sister moved from BT and...

mk71 by Tuning in
  • 265 Views
  • 3 replies
  • 0 kudos

High Latency / Constant Red Light

I have notice for the past 6 months my router has been showing a constant red light, and my internet connection has been suffering high latency. I  Contacted Customer Services and got through to someone offshore, who ran diagnostics from their end an...

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Shaw2023 by Joining in
  • 346 Views
  • 5 replies
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Errors and Timeouts

Just now, my internet started “buffering” on Netflix which it never does (I’m on the 1GB service, using a Hub 5) so thought I would check my logs and noticed lots of T3 errors and critical messages. Can someone pls explain what I need to do as I don’...

Resolved! 2,4g vs 5g dilemma

Since now having installed Virgin media with 5g hub i now find that my smart equipment does not recognize or can not connect via 2.4ghz. i know that the Hub has this facility but as i think the equipment so loaned by Virgin and to me the complexity o...

Resolved! Hub 5 - connection problems - load of rubbish

I received a hub 5 a couple of months ago. I set the SSID and passwords on 2.4ghz and 5ghz to the same as my old Hub 3. I expected everything to connect straight away. NOTHING would connect. Reset the Hub5 and tried again. Nothing.  So I changed the ...

RickElvis by On our wavelength
  • 370 Views
  • 5 replies
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I have constant red light on my hub 3,

I have a red light  on my hub 3, customer services advised it is normal, diagnostics show no issues, however I want to resolve as wifi strength is frustratingly inconsistent and getting worse.  I am looking to invest in a proper router like tp link a...

Raj-m8 by Joining in
  • 159 Views
  • 2 replies
  • 0 kudos

Connection Issues When Multiple Devices In Use

Hoping for some advice as to the root cause of an issue I'm experiencing with my M250 broadband.Basically, whenever both my partner and I are in our flat and separately using devices online, my partner (who tends to be in a room located further from ...

Wifi pod issues

My WiFi pod which I received free as part of my Volt benefits has been working fine for months.Early this morning I noticed the light was flashing white and the pod was no longer being found on the Connect app. I unplugged the pod and then plugged it...

Segata by Joining in
  • 216 Views
  • 1 replies
  • 0 kudos