Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
IP Changed Randomly - IP Location now 240 miles away?
HelloThere was a broadband outage here yesterday morning - When the connection came back, it appears my IP address was changed. This was a Virgin Media outage, their status page reported it too.Anyway, its been years since my IP has changed and not ...
Ordering WiFi pods
How can I order WiFi pods? My app says I’m eligible for 3 but doesn’t give me the option to order them. I can’t run diagnostics in half of the house because the internet is so poor it says I’m not even in!
22 months
Had a intermittent internet connection for 22 months and counting, had a total re-wire in and outside 2 repulls and equipment still the problem exists.Being lied to,false info given not listen to and more, CEO executive team I emailed in March 2024 n...
having network issues
have spoke many times and told they can't see issues but logs show different any suggestions
Wifi pause not working
Anyone having issues with wifi pause? Anytime I try pause a device I get a message saying theres an issue with this on hub5 and they are trying to fix it. Its been like this since I signed up.
can't reach euphoria.vts3.fun Teamspeak address
Hi,I can't reach euphoria.vts3.fun address or 145.239.19.145 IP from my home PC and laptop. Please see attached screenshots and let me know if you need more details.I am able to connect when using Norton VPN, can you please check if it's not blacklis...
Packet Loss
So since June 25th it's when I started noticing it, i've been getting consistant packet loss small amounts but I could notice it during gaming. I was Monitoring with Boardband quality monitor and was getting consistant pack loss, I had an engineer v...
Hub5 no contacting to wifi booster
Just had a new hub5 sent to me to replace hub3 and my wifi booster won't connect tryed ring customer services and it said we run a test no issue and then hung up on me is there anyway to get them to connect to the new hub
Tapo smart Wifi bulb not connecting.
I've recently bought a Tapo L535E smart WiFi bulb which isn't connecting to our Hub4.I've tried disabling the 5GHz mode and even trying a temporary unrestricted guest WiFi with no luck.Rebooting the hub and the bulb hasn't given any success either.I'...
T3 Noise Issues (again)
Hi. Simply gonna link previous threads of us having the same issue as it's once again back. Exact same thing. I've given it nearly a week to stabilise but more days than not, T3 timeouts are occurring once again. Our entire line from cab to router is...
