Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Hub 5 5GHz causes interference on Freeview

As per the title, having had a Hub 5 more or less forced upon me because telephones, I noticed severe interference on my Freeview TV, picture breakup and audio dropouts. Initially I didn't connect the two and assumed it was just a poor signal and wou...

Stratman by On our wavelength
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  • 0 kudos

Superhub 4 red light

Left it off for a while and it has cooled down, turned it back on a tries to make a connection  and back to a red light 

qwakuk by Up to speed
  • 5 replies
  • 0 kudos

Hub 5 just stopped working

My hub 5 is only a couple of months old, had no issues as such but this morning (as I was about to log onto work!!) it just stopped and all I am getting is a flashing red light. I have restarted it and followed the “troubleshooting” that says there’s...

Kojwhite by Joining in
  • 4 replies
  • 0 kudos

Resolved! No WiFi signal

I have just spent 3 hrs on phone to Virgin, in all spoke to at least 4 people, the fact I have internet on desktop and television via ethernet cable is working OK. My laptop and mobile phone which are on WIFI are not working. Have been through may op...

Wi-Fi pods not connecting to hun

I’ve manage to get hold of a Wi-Fi pod (white) 2nd hand as Virgin haven’t been able to supply them. The Wi-Fi isn’t connecting to the hub. Does anyone know how get it to connect? 

Ckbs by Joining in
  • 5 replies
  • 0 kudos

Help ordering pod

I need to order a pod. I have done the test on VM connect and have poor wifi in part of our hhouse, but no option on app to order a pod (I have followed previously posted instructions but the option to order just isn't there). I called Virgin and the...

Cyanetta by Tuning in
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  • 0 kudos

Resolved! WiFi speed

Hi AllI had to change my set up from ethernet to wifi in one room (the most used area by me) and the wifi is not at all good, something like between 20 - 30 mbs download using the virgin connect app. and not much better on Sam knows.Like some others ...

Grumps70 by On our wavelength
  • 10 replies
  • 0 kudos

How can I get a Wifi Pod

Need a free Wifi Pod to cover of a blackspot at home please. I am main Account holder. Tried via VM Connecy and My Virgin Media to no avail.Please help.

lezhood by Joining in
  • 7 replies
  • 0 kudos

Resolved! Wifi signal weak

Hi, what I need to do if my wifi signals are not reaching every room of my house? 

WNN21 by Joining in
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Hub5 and Plex

I really hope someone can help me, I'm pulling my hair out over something I think is probably simple.I recently moved and took all my old Virgin equipment with me.  Once everything was connected up the engineer said, "Hey, you've got an old hub, let'...