UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi Ryan and co, Hope all are well. I am having the exact same situation which started a couple months ago - I thought it would go away but anytime I start gaming (Call of duty multiplayer), there are lag spikes all over the place. I will get a latenc...
Hi. Since the outages earlier this week, none of my pods are connecting, do I need to unregistered them with the hub?
Do Virgin Media still offer free wifi boosters?
Hello I installed my 3rd pod today and noticed a bug either with the superhub 5 or virgin connect app.Few weeks ago I received my virgin hub 5 and I noticed that the guest network was turned on I turn it off in the virgin connect app and it turns it ...
I ordered a second pod which hasn't arrived. Who can I contact about it as I'm going round in circles trying to speak to someone about it
From about early March 2023 my broadband has dropped out and reconnected frequently, and then on about 30 March we had a massive loss of Broadband and TV for at least 4 hours, then on 4th April we lost broadband and landline from abou 12:30 for what ...
Hi, I've been seeing packet loss increasing on the network over the last couple of weeks or more along with spells of high latency. The Hub 3 is in modem mode and connects to a Ubiquiti UDM Pro router.I logged into the modem and noticed that there w...
does everything look okay with the picture provided if speed test etc?
Hihow do I send my old router back?thanks
Hi, I have a red light solid on my hub3 since last yesterday, but connection is ok no issues so far. WiFi is ok and lan is ok. From white it turned to yellow,orange and now redReading other threads I am pretty sure I need a replacement as the Led ci...
