UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Connected in November, never had a white light which the manual states is white when working correctly. Therefore argument with virgin it has never "worked properly" wifi drops in/out occasionally. Virgin run tests and clear down fault when they have...
Hi allI have HUB 3 and wondering if I can use TP-Link AX1800 to extend/boost the signal throughout the house. Can I use both HUB and Router, if so I don't need to turn on the modem mode on the HUB setting right? right now its still in the router mode...
Hi,I have on old Hub 3, is there a way of upgrading to a Hub 4?Many thanks
I'm writing because it might be worth making people aware of what is going on since I've noticed I'm not the only one with a similar issue.I called virgin (13 Feb) to cancel my existing contract. After I declined the usual counter offers (because rem...
Hi why when I pause devices on my hub 3 do I find them reconnected when I check later
I have encountered the problem of connecting my Marshall speaker to the Wi-Fi network, it was working as normal before, since yesterday I could not play the music via airplay so I tried to reboot the hub as well as the wall box, the fault signal was ...
Hi,My Hub 3 is also having this issue. Seems to work fine when connected to my phone but have connection issues on my laptop and other devices.After reading this thread, I have tried every solution but nothing has worked my light is still solid red. ...
I have been having continual problems with my Internet losing connection and the getting it back a few seconds later (this is continual 24 hours a day) since 20th March - I have contacted VM 5 times about this and was promised each time that it would...
I'm not adverse to complaining when Virgin's service is poor.... but feel this time I must say thank you. Having yesterday lost all my services including landline owing to my router going bang. Having a very poor mobile signal in my house I had to g...
Hi there, I am moving the location of my router and need a longer cable. Can I book an engineer to do this? Also I have tried phoning for the WiFi pods, four times, as I am gig1 fibre I am still waiting. I keep getting told they are being sent out bu...
