Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Lan connection not working so I have no heating.
I had a nightmare with BT/EE for 5 months. There is a local issue they cannot fix and thousands have left them in my town. So I dumped my contract and joined Virginmedia. Internet is great, but my LAN ports do not work. I have internet heating that...
No WiFi on Hub 3 .
48 hrs no WiFi on Hub 3 . Did everything,unplugging, reset etc. No issues with wired connection. WiFi not working at all
WIFI Router - TV Box Swap
I'm moving bedrooms around and wanted to know if I could swap the WiFi hub in one room with a tv box in another. Can I literally just unscrew them or do need a technician??
Move entry point to front of house
Hi Our current virgin media entry point is at the back of the house where the previous owners had it set up. Am I able to have an engineer move this to the front of the house instead? I believe this can be done for £25, how would I book this?Thanks
Hub 4
When can I expect an upgrade of my "Hub 4" router to a new "Hub 5" router, I have now had the old router for more the 2 years?
Red light on hub
In recent weeks I have noticed my hub (m350) has a permanent red light on the front. I did some research, moved it to a well ventilated area and did a reset (in fact several resets) but still the same issue. Internet generally is good but the light r...
Order a Wifi Pod
I have 2 dropout areas in my house, where the speed falls to below 30Mbps. My contract is for Virgin and O2 sign up and Volt offers up to 3 pods to improve signal, so I believe I am entitled to up to three free WiFi Pods. I have tried to do this, as ...
Problem in ML1
What is the problem in ML1?Broadband has been intermittent at best for days? I have had to switch 3G to get any decent internet service.Internet in ML1 is down many times around midnight - is this the nanny state saying time to go to bed?Almost IMPO...
Wifi Extender Speed Increase
Hi All, I currently have Gig1 Fibre. The hub is getting around 1150 mbps to the router and i get around 760 odd on my phone whilst in the living room.I'm currently using a TP link in my outdoor office. The first link is connected by an Ethernet cable...
Wifi hub not working (no lights on)
Good evening, My Hub 3 has stopped working altogether. There are no lights illuminating at all. The plug socket is working when I plug in my phone charger so the hub itself is faulty. Can I request a replacement hub through here please? Thanks
