UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello. I have had problems with intermittently terrible upload speeds for a little over 12 months now with multiple engineers visiting with no resolution.The issue is present over wired or wirelessthe issue is present in modem or router modeI have pe...
I've been trying to find a way of requesting a Wifi pod to boost upstairs, less than 18M downloads. I cant as I am not on a gigabit contract. On my contract upgrade page, 1 gig gigabit contract doesn’t exist (volt). yet if you look at new offers, an ...
With the regular loss of wifi and Weak Security it suggest to use WPA 3, but when I go into the Hub 3 it doesn’t give me the option to change to WPA 3. The Hardversion is: 10 and the Software Version is: 9.1.2109.200. Also says IPv4 Lease expires ...
Hi my outside Brown box is perished and broken, leaving the cables hanging loose. How do I get this brown box replaced?
Hello to everyone, and happy new year. I'm posting here after months of trying to get an issue resolved over the phone and via email... As things stand, I have to tell the whole story to the customer service operators and managers to whom I speak, ...
Got the upload boost to 104Mbps, shame my Download speed is only 10.5Mbps on my 1Gb package. Is it sad that I, after 18 months was over the moon to be getting 250-300 Mbps for the couple of weeks leading upto this recent upgrade, now it's tanked agai...
I wonder if you could help. My hub 3 has exactly the same problem as others in this group. It is showing a red light and it doesnt clear when rebooting or hard reset. The light has been present for three-ish months and the wifi can be patchy for work...
Hello,I'd like to create a VPN tunnel that enables me to connect with my devices from anywhere, as if Iwere at home.I will get 2 VPN routers: one will act as a VPN server at my home, always powered on and connected to my home Internet connection. The...
Hi there Starting a few days ago, our hub 3 has a red light showing, which I understand is an overheating warning. It also feels warm at the top - about as warm as our V6 box, sometimes warmer but not what I’d call hot. It is in router mode, always h...
I currently have a poor Virgin Media M350 service. All was fine and very much enjoyed the speed and reliability. 3 months ago the signal became very unreliable (drops 10-15 times per day). I have had 4 different Virgin Media engineers to my property....
