POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have tried to contact the help team but have had no response. My hub 3 used to be set to modem mode while I had a mesh network connected to it but now the WiFi from the hub is visible and whenever I log into the hub and turn on modem mode it restar...
Hi,This has probably been discussed before - but I haven't found it yet Can we please talk about wifi signal strength?My flat is not that big, but the VM router (hub3) comes in at one end, and it's in a box room at one side of the flat. (so has to go...
Hi, light on my hub is orange, tried rebooting also pressed the reset button still orange, thought it was meant to be white ?
Virgin connect app keeps looping round in the optimise your WiFi loop.Anyone know how to get out of this?Can’t use the rest of the features of the as a result of this
Hi teamA few days ago the Wi-Fi on our router stopped working. I tried powering off, waiting and restarting but still nothing. My phone would see the connection, but when I tried to connect, I got a message "Connection Failed". No other wireless devi...
How to order Wi-Fi pod
Hi, I need to light here. My final bill was waived by Customer Service twice, I have screenshots of the chat that prove this, but I can still see it is active in my account after 2 months. I have just got an email reminder to pay it off to avoid any ...
Hi,I've got two SSIDs setup in my hub but when I log in, it only seems to display my original one. I set this up possibly 5 months ago and I'm sure I could see them both previously. The wifi is working fine, but it's strange I can't see both. It's de...
Last night at around 12:55 hub5 rebooted it did a software update and since that update my akasa 2.5gb network card will not reconnect. I have tried everything bar a pinhole reset but all I keep getting are these 2 errors Now putting the Ethernet st...
Over the last 6 months or so we've had an issue of micro dropouts, now this is not enough to cause disconnection from devices/wifi but it seems some programs are more sensitive than others, and several of those being programs used for work. VPNs, RDS...
