on 15-06-2022 18:18
Just wondering if these are new or intermittent issues on my line,
For sakes of information i am on gig1 with a hub5 using wired ethernet to my main production rig from the router itself
15-06-2022 17:52:21 | warning | Dynamic Range Window violation |
15-06-2022 17:52:21 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 17:22:24 | warning | Dynamic Range Window violation |
15-06-2022 17:22:24 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 16:59:28 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 16:57:35 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 16:32:29 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 16:32:29 | warning | Dynamic Range Window violation |
15-06-2022 16:07:51 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 16:07:51 | warning | Dynamic Range Window violation |
15-06-2022 15:01:58 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 15:01:58 | warning | Dynamic Range Window violation |
15-06-2022 14:22:42 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 14:22:42 | warning | Dynamic Range Window violation |
15-06-2022 13:52:45 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 13:52:45 | warning | Dynamic Range Window violation |
15-06-2022 13:21:28 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 13:21:28 | warning | Dynamic Range Window violation |
15-06-2022 12:12:15 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 12:12:15 | warning | Dynamic Range Window violation |
15-06-2022 11:07:01 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 11:07:01 | warning | Dynamic Range Window violation |
15-06-2022 09:59:07 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 09:59:07 | warning | Dynamic Range Window violation |
15-06-2022 06:57:24 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 06:57:24 | warning | Dynamic Range Window violation |
15-06-2022 05:45:31 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
15-06-2022 05:45:31 | warning | Dynamic Range Window violation |
14-06-2022 18:09:58 | warning | Dynamic Range Window violation |
14-06-2022 18:09:58 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
14-06-2022 17:04:44 | warning | Dynamic Range Window violation |
14-06-2022 17:04:44 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 15-06-2022 18:25
It's possible other hub specs are out. Please post the rest of your stats as per https://community.virginmedia.com/t5/Networking-and-WiFi/internet-keeps-disconnecting/m-p/5027901
on 15-06-2022 18:47
as per request:
downstream
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 250000000 | 6.1 | 42 | QAM 256 | 15 |
2 | 138000000 | 7.1 | 42 | QAM 256 | 1 |
3 | 146000000 | 7 | 42 | QAM 256 | 2 |
4 | 154000000 | 7.1 | 42 | QAM 256 | 3 |
5 | 162000000 | 7.1 | 42 | QAM 256 | 4 |
6 | 170000000 | 7.1 | 42 | QAM 256 | 5 |
7 | 178000000 | 7.1 | 42 | QAM 256 | 6 |
8 | 186000000 | 7.2 | 42 | QAM 256 | 7 |
9 | 194000000 | 7.3 | 42 | QAM 256 | 8 |
10 | 202000000 | 7.1 | 42 | QAM 256 | 9 |
11 | 210000000 | 7.1 | 42 | QAM 256 | 10 |
12 | 218000000 | 7 | 42 | QAM 256 | 11 |
13 | 226000000 | 6.8 | 42 | QAM 256 | 12 |
14 | 234000000 | 6.6 | 42 | QAM 256 | 13 |
15 | 242000000 | 6.4 | 42 | QAM 256 | 14 |
16 | 258000000 | 6 | 42 | QAM 256 | 16 |
17 | 266000000 | 5.9 | 42 | QAM 256 | 17 |
18 | 274000000 | 5.8 | 42 | QAM 256 | 18 |
19 | 282000000 | 6 | 42 | QAM 256 | 19 |
20 | 290000000 | 6.1 | 42 | QAM 256 | 20 |
21 | 298000000 | 6.1 | 42 | QAM 256 | 21 |
22 | 306000000 | 6 | 42 | QAM 256 | 22 |
23 | 314000000 | 6 | 42 | QAM 256 | 23 |
24 | 322000000 | 6 | 42 | QAM 256 | 24 |
25 | 330000000 | 6 | 42 | QAM 256 | 25 |
26 | 338000000 | 6.1 | 42 | QAM 256 | 26 |
27 | 346000000 | 6 | 42 | QAM 256 | 27 |
28 | 354000000 | 6 | 42 | QAM 256 | 28 |
29 | 362000000 | 6.1 | 42 | QAM 256 | 29 |
30 | 370000000 | 6.2 | 42 | QAM 256 | 30 |
31 | 378000000 | 6.3 | 42 | QAM 256 | 31 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 42 | 0 | 0 |
2 | Locked | 42 | 0 | 0 |
3 | Locked | 42 | 0 | 0 |
4 | Locked | 42 | 0 | 0 |
5 | Locked | 42 | 0 | 0 |
6 | Locked | 42 | 0 | 0 |
7 | Locked | 42 | 0 | 0 |
8 | Locked | 42 | 0 | 0 |
9 | Locked | 42 | 0 | 0 |
10 | Locked | 42 | 0 | 0 |
11 | Locked | 42 | 0 | 0 |
12 | Locked | 42 | 0 | 0 |
13 | Locked | 42 | 0 | 0 |
14 | Locked | 42 | 0 | 0 |
15 | Locked | 42 | 0 | 0 |
16 | Locked | 42 | 0 | 0 |
17 | Locked | 42 | 0 | 0 |
18 | Locked | 42 | 0 | 0 |
19 | Locked | 42 | 0 | 0 |
20 | Locked | 42 | 0 | 0 |
21 | Locked | 42 | 0 | 0 |
22 | Locked | 42 | 0 | 0 |
23 | Locked | 42 | 0 | 0 |
24 | Locked | 42 | 0 | 0 |
25 | Locked | 42 | 0 | 0 |
26 | Locked | 42 | 0 | 0 |
27 | Locked | 42 | 0 | 0 |
28 | Locked | 42 | 0 | 0 |
29 | Locked | 42 | 0 | 0 |
30 | Locked | 42 | 0 | 0 |
31 | Locked | 42 | 0 | 0 |
Upstream:
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 60300000 | 49.3 | 5120 | QAM 64 | 1 |
2 | 53700000 | 48.8 | 5120 | QAM 64 | 2 |
3 | 46200000 | 48.3 | 5120 | QAM 64 | 3 |
4 | 39400000 | 47.8 | 5120 | QAM 64 | 4 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
on 15-06-2022 19:49
Overall the stats are okay although upstream power is at the high end of spec.
Maybe check for local issues on 0800 561 0061 and ensure that all cables and connections are tight and secure and not kinked or damaged. Also try a 30 second pinhole reset of the hub with no ethernet connection.
on 17-06-2022 20:49
Thanks for coming back to us with your update @N3CR0M4NC3R.
I have looked into your account and cannot see any issues, how has your connection been running since you last posted?
Regards,
Steven_L