on 13-08-2021 07:39
got visited by a very well educated VM senior engineer, connector changed and here we go again, broadband is dead (I'm not suggesting this is due to the engineers' work by the way)
https://www.thinkbroadband.com/broadband/monitoring/quality/share/cc0e4d89bd643081a14546cf30f7c44589...
any clues please? thank you
Answered! Go to Answer
on 18-08-2021 11:53
Hi @llanero
Thanks for posting
Keep us updated on how your tech visit goes 🙂
Regards
New around here? Check out the do's and don'ts, in our Community FAQs
on 19-08-2021 21:28
it went fine thanks - just a bit of a scare yesterday morning as the router tried an automatic update but other than that it is now running smoothly
on 22-08-2021 09:48
That's great to hear llanero, thanks for keeping us updated it's appreciated.
If you encounter any more issues, or if there's anything else we can help with please let us know.
Tom
