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dj0074
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area 21 Hub 3 green light flashing

Hello- I’m in area 21 and since about 9 this morning I’ve had no internet or TV and the hub has had a green WiFi light and flashing green light at the bottom. The update on the status in my app says everything is fine. Is anyone else in this area having the same problem?

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dj0074
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Dammit... Hub 3 green light flashing

Turns out I’m area 31.... not 21.... 

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Tudor
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Re: Dammit... Hub 3 green light flashing

Phone customer services and report the fault. The area does not matter, the area numbers are something completely different to what you would think they are, they are a hang over from the constituent companies and are used for billing.  They do not reflect the area in the web message and the web message only display problems when 1000’s of users are affected. A area can be as little as just the users on one street box!


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Re: area 21 Hub 3 green light flashing

Sorry to hear that dj0074, How are things looking at the moment?

 

Thanks Joe_F

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