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MattyF
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WordPress Connection Time Out

Hello all, me and a buddy have been having issues for quite some time with our Virgin line and WordPress. When loading into our WordPress website we get "The connection has timed out" every time. We have tried removing security in case of conflicts, host, DNS, certs for the site also to no avail. A tethered connection through our phones allows us to connect without any issues, so why doesn't virgin allow us?

Would be great if anyone knows how to resolve this as we need to have access to this site, and with Virgin currently we can't..

Connection timed out.png

Thanks!

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MattyF
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Re: WordPress Connection Time Out

Anyone have any idea how to resolve this? We are still having this issue.

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Forum Team
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Re: WordPress Connection Time Out

Hey MattyF,

 

Thanks for posting Smiley Very Happy

 

Sorry to hear that you're having difficulties accessing your website. I'm going to need to investigate this further.

 

To make it easier for us to keep in touch, I'll drop you a PM (purple envelope, top right).

 

Speak with you very soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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holmparkheroes
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Re: WordPress Connection Time Out

Hi Heather J,

 

I am having the same problem, any ideas ?

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kevparkins31
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Re: WordPress Connection Time Out

Hi. I'm experiencing the same issue. Cannot connect to my WordPress site, domain cpanel or email accounts via my Virgin broadband. The connection times out every time with the following message:

 Untitled 1.jpg

At first I thought it was an issue with the server, however, I can connect via my mobile internet. I've tried disabling the firewall but the issue persits.

Regards

 

Kevin

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