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Wired connection but no wireless

Kackie22
Joining in

Hi my wired Internet is working but the wireless Internet is not working? There are no lights on my hub 🤷‍♀️🤷‍♀️ has it just broke? 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Kackie22 

have you tried rebooting the hub?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Martin_N
Forum Team
Forum Team

Hi Kackie22,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you're having with your Wireless connection. 

I have taken a look on our system and everything seems to be working as it should be. 

Can you confirm if you're continuing to have this issue? 

^Martin