Wifi

[Elaizlewood22]

Our WiFi has suddenly stopped working and is being very slow, we have rebooted it multiple times and run tests via the app saying that there is no issue.

any help on what we can do would be great 

[slam-dunk]

I am also trying to establish a pattern now ...

Yesterday WiFi was down briefly once.

This morning WiFi connection has been down for a while twice. Router (Hub3) uptime does not show any reboots or anything related. 

Is there a known issue with Hub3 WiFi (dis)connection?

apologies, as I misunderstood the OP issues

[Tudor]

I presume you mean your broadband connection not just WiFi. If so:

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended.

[Matthew_ML]

Hey Elaizlewood22, thank you for reaching out and a warm welcome to the community, I am sorry to see you are having some connection issues.

I have just had a check and our side and I can see everything is looking online and fine.

Has everything been okay with the connection since Tuesday? Thanks