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Wifi signal

Joining in

My pc keeps saying no connection my smart meter is saying low signal and my phone it very poor i dont get any signal upstairs in my home what do i do



Add Wireless Access Points / Repeaters / MESH suited to your needs and the size and construction of your property.

E.g. In our home we have a VM Hub + two Wireless Access points to cover rooms across two levels.


Forum Team
Forum Team

Hey Mclellands53,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your connection at the moment, I have looked into this and can see that there is an issue with your connection and the downstream power levels that will need a technician visit to resolve.  I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,

Thats fine can you help