on 11-07-2021 17:49
Should the wifi router have been installed in a cupboard next to the electricity circuit breaker board? This is where the engineer originally installed it and there have been wifi issues ever since. Several complaints, several new/reconditioned routers and even an engineer visit (who stated the router shouldn’t be in the cupboard) and the router is still in then cupboard.
Still poor wifi signal. Can we do anything apart from move the router which Virgin will charge us for doing!
Answered! Go to Answer
on 01-03-2022 15:00
Yes
on 03-03-2022 15:17
Great to hear this has been sorted for you @Waveyx.
Please don't hesitate to post again on the community forums if you should need any further assistance.
All the best,