on 09-08-2022 09:34
This has probably been posted before but I'm getting no help when I call up... my WiFi keeps going off. This has been going on for well over a year. Can anyone tell me what these mean and do I need further help.
RCS Partial Service
No Ranging Response received - T3 time-out;
B-INIT-RNG Failure
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Lost MDD Timeout
SYNC Timing Synchronization failure - Loss of Sync
Hope you guys can help
Tom
Answered! Go to Answer
on 09-08-2022 16:07
on 09-08-2022 14:03
on 09-08-2022 14:59
88
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.9 5 0
2 Locked 38.6 5 0
3 Locked 38.9 6 0
4 Locked 38.9 7 0
5 Locked 38.6 5 0
6 Locked 38.9 5 0
7 Locked 38.9 6 0
8 Locked 38.6 4 0
9 Locked 38.9 4 0
10 Locked 38.6 8 0
11 Locked 38.9 5 0
12 Locked 40.3 5 0
13 Locked 38.9 5 0
14 Locked 40.9 6 0
15 Locked 40.3 4 0
16 Locked 40.9 5 0
17 Locked 40.3 6 0
18 Locked 40.3 4 0
19 Locked 40.3 7 0
20 Locked 38.9 7 0
21 Locked 38.9 12 0
22 Locked 40.9 11 0
23 Locked 40.3 5 0
24 Locked 40.3 0 0
09/08/2022 09:07:43noticeLAN login Success;CM-CMTS-b;CM-QOS=1.1;CM-VER=3.0;09/08/2022 09:07:35Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;09/08/2022 05:36:6Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:45:3criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:44:31Warning!B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC;CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:43:17criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:31:31criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:30:50Warning!Lost MDD Timeout;CM-MAC=CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:30:45criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:30:45Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;09/08/2022 04:30:45criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;09/08/2022 02:56:43noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt053+voc-b.cm modified;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;09/08/2022 02:56:43ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;08/08/2022 10:20:16criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;08/08/2022 05:45:23Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;08/08/2022 04:29:9criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;07/08/2022 07:45:39Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;07/08/2022 07:45:5noticeLAN login Success;CM-MAC=CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;07/08/2022 03:28:40Warning!RCS Partial Service;CM-MAC=CMTS-MAC=:5b;CM-QOS=1.1;CM-VER=3.0;07/08/2022 03:10:4criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
on 09-08-2022 15:01
It's mainly WiFi everything gets kicked off.. when it happens I'm not using anything wired..there is no lights on the hub just a white one
on 09-08-2022 15:06
on 09-08-2022 15:42
Oh never mind then..Thank you for looking into it for me.. i have already been given a pod. I like in a 2 room flat and shouldn't even need it..and it keeps happening. When I try to connect my phone it says cannot get I.P.. there's only so many times I can do a pin reset..
on 09-08-2022 16:07
on 10-08-2022 09:26
I have a galaxy s21 so it's not an old phone..I also thought it might be the phone but all my devices get disconnected. Phone,TV and the pod.. probably best if I just buy ethernet cables and see if it disconnects
on 10-08-2022 13:08
on 12-08-2022 13:25
Hey TomRaver, thank you for reaching out and I am sorry you are struggling with WIFI.
I have some tests from outside and I cannot see any issues, did the connect app suggest you may need another pod?
I would be happy to order you one if you wish.
Is it possible you can try some devices via cable for me?
Please do let me know. Thanks
Matt - Forum Team
New around here?