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Lms31
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Wifi issues

Every night we loose wifi and have to keep resetting the router weve had engineer round who said there's no problem and ringing vm is a waste of time as it take over half hour before they answer your call to be told turn it off and reset..help losing will to live with this now 

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jbrennand
Alessandro Volta
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Re: Wifi issues

Is it just wifi you are losing or does the network actually drop ?

Do ethernet cable connected devices drop? Or, set up a free “BQM” to continually monitor the state of your connection and record any dropouts. It does it 24/7/365 and it keeps a visual record of all your network disconnections, useful data to have in discussions with VM.

https://www.thinkbroadband.com/broadband/monitoring/quality

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.