on 18-03-2023 14:19
Hi
I’m having intermittent issues with wifi dropping out. More often than not recently. Done all the usual, checked cables, turned on and off, hard reset etc with no joy. I’ve rang virgin a few times but still having the same issues. Just used a link to report and check back after 24 hours. Anyone know if another router would solve the problem. It’s so frustrating!!
on 18-03-2023 16:02
on 18-03-2023 19:56
Hi
It’s all devices…. phones, tablets, any music being played either wifi or the one connected via ethernet. They all go down. The hub had the green wifi light either lit or sporadic flashing and occasionally the green internet arrows flashing too. The base light stays a fixed off white colour
It’s s hub 3
Thanks
on 20-03-2023 20:38
Hi Thebee1981,
Thanks for posting and welcome to our community 🙂
Sorry to hear you've been having some connection issues, I've had a look at things from our side, and can see you've been able to get in touch with the team regarding this.
If you do still need help with anything please let us know.
Alex_Rm