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dcwbolly
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Message 11 of 13
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Re: Wifi dropping out intermittently hub 3.0

Thanks . . . see below

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11787500002.538256 qam6
21387500003.538256 qam1
3146750000338256 qam2
41547500003.240256 qam3
51627500002.740256 qam4
61707500002.740256 qam5
7186750000238256 qam7
81947500001.938256 qam8
92027500000.438256 qam9
102107500000.938256 qam10
112187500000.538256 qam11
12226750000-0.238256 qam12
13234750000-0.238256 qam13
14242750000-1.538256 qam14
15250750000-0.738256 qam15
16258750000-138256 qam16
17266750000-1.938256 qam17
18274750000-1.738256 qam18
19282750000-2.238256 qam19
20290750000-1.938256 qam20
21298750000-2.937256 qam21
22306750000-4.237256 qam22
23314750000-3.437256 qam23
24322750000-4.437256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.99570
2Locked38.611220
3Locked38.69440
4Locked40.36250
5Locked40.3938940
6Locked40.36000
7Locked38.613791
8Locked38.611080
9Locked38.9336430
10Locked38.922580
11Locked38.9222785
12Locked38.93111123
13Locked38.6402113
14Locked38.68928325
15Locked38.9427173
16Locked38.94386304
17Locked38.612935249
18Locked38.91059225
19Locked38.614758407
20Locked38.610266224
21Locked37.620723285
22Locked37.345038309
23Locked37.62389235
24Locked37.346915377

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1393999704.45512064 qam2
2462000004.575512064 qam1
3258000224.425512064 qam4
4326000654.4512064 qam3



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA000

0

 

 

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dcwbolly
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Message 12 of 13
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Re: Wifi dropping out intermittently hub 3.0

And Network Log

Network Log

Time Priority Description

18/08/2019 08:01:56criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/08/2019 18:20:29Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/08/2019 03:08:49ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/08/2019 10:26:11criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/08/2019 14:48:12ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/08/2019 02:27:39ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/08/2019 09:49:4criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/08/2019 04:54:53ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/08/2019 07:46:1ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/08/2019 17:49:54criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/08/2019 22:52:7ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/08/2019 22:37:29ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/09/2019 23:26:42criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/09/2019 13:33:53Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/09/2019 17:41:17criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/09/2019 17:38:31ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/09/2019 01:08:34ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/09/2019 09:47:40criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/09/2019 01:19:48ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/09/2019 21:01:6ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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Forum Team
Forum Team
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Message 13 of 13
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Re: Wifi dropping out intermittently hub 3.0

Hi dcwbolly,

 

Thanks for your post.

 

I'm very sorry for the connection issues you have been experiencing and I have now sent you a private message so I can take a closer look at your account. 

 

Kind regards, 

 

Dean C 

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