on 21-07-2022 19:14
Hi,
How do I obtain either the wifi pods or powerline boosters?
Had an issue at the back of house with dropped wifi connections, tested with the connect app and says I need a booster or similar.
Can’t find a way to order them?
Answered! Go to Answer
on 24-07-2022 11:42
Hi paulcostello24,
Thank you for your post. I'm very sorry to hear about the WiFi connections.
We can certainly look to help with getting a WiFi pod ordered for you.
I will private message you now to confirm your details.
^Martin
on 22-07-2022 02:40
Since the Connect app finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850
on 24-07-2022 11:42
Hi paulcostello24,
Thank you for your post. I'm very sorry to hear about the WiFi connections.
We can certainly look to help with getting a WiFi pod ordered for you.
I will private message you now to confirm your details.
^Martin
on 23-04-2023 08:52
Im have trouble with dead spots and unable to connect a device to my WiFi, how do i obtain the virgin pods
on 23-04-2023 11:46
Hi @TheHenrys
Please see message 2 on the following <<< pinned post >>> which details how to request the wifi pods
on 25-04-2023 11:59
Good Morning @TheHenrys, thanks for your post on our Community Forums, and I'm sorry to hear of the issues with the Wi-Fi coverage, that requires Wi-Fi pods to be ordered.
Can you please confirm if you've been able to refer to the link highlighted by @newapollo, and if this has helped remedy this matter?
Kindest regards,
David_Bn