Wifi dead spots

[paulcostello24]

Hi, 

How do I obtain either the wifi pods or powerline boosters?

Had an issue at the back of house with dropped wifi connections, tested with the connect app and says I need a booster or similar.

Can’t find a way to order them?

[newapollo]

Hi @paulcostello24

Since the Connect app finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850

[Martin_N · Accepted solution]

Hi paulcostello24,

Thank you for your post. I'm very sorry to hear about the WiFi connections. 

We can certainly look to help with getting a WiFi pod ordered for you. 

I will private message you now to confirm your details. 

^Martin

[TheHenrys]

Im have trouble with dead spots and unable to connect a device to my WiFi, how do i obtain the virgin pods 

[newapollo]

Hi @TheHenrys 

Please see message 2 on the following <<< pinned post >>>  which details how to request the wifi pods

[David_Bn]

Good Morning @TheHenrys, thanks for your post on our Community Forums, and I'm sorry to hear of the issues with the Wi-Fi coverage, that requires Wi-Fi pods to be ordered.

Can you please confirm if you've been able to refer to the link highlighted by @newapollo, and if this has helped remedy this matter?

Kindest regards,

David_Bn