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Joining in
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Wifi connected no internet new hub

Set up new hub, over 90 mins ago but keep getting a message that it's connected but no internet.  Have rung 150 and automated response confirmed new box set up.

Please can you provide urgent help and confirm if I need an engineer visit?

 

Thanks

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Alessandro Volta
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Re: Wifi connected no internet new hub

It is taking a few hours in some instances.

Check again in the morning, if it still isn't connecting try the Activation number -  0800 953 9500 

Best time to phone is 08:00

Or

You can wait on here for one of the VM Staff to pick up the thread but this may take a few days.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Forum Team
Forum Team
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Re: Wifi connected no internet new hub

Hi Nainajcp, 

Really sorry for the delay in getting back in touch and for the time it's taken to activate your hub. 

I've had a look and can see that this has since been sorted for you, please let us know if you need anything else. 

Thanks. 

Emma_C - Forum Team
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