02-02-2023 21:57 - edited 02-02-2023 22:02
Hi. I just joined virgin media today. Been trying to set up the wifi connect app with my Hub 3 but it is saying it’s not compatible with this type of modem. Do I have to wait a couple of days to let the system set up? Trying to order wifi max as the signal isn’t reaching upstairs in my house.
03-02-2023 10:19 - edited 03-02-2023 10:19
The VM apps are flaky, if it does connect, avoid stopping / suspending WiFi clients, getting them to resume can be problematic.
If the app is not connecting, login to the Hub 3 at http://192.168.0.1 The Hub's password is on a label on the bottom side.
on 05-02-2023 11:07
Hi cbut
Thanks for posting and welcome to the community.
Sorry to hear you're having issues with the Connect App. You've not got a VPN on the device have you?
Best,
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on 05-02-2023 11:25
I’m up and running now 🙂
on 05-02-2023 11:29
Hi cbut
Please do not send a PM unless we ask to do so.
We also do not do package changes from the forums I'm afraid.
Best wishes,
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