on 16-02-2022 17:45
Hey, I keep having an issue with my wifi booster where it randomly cuts out for no reason. I’ll be using it with my PlayStation and it’ll be connected via Ethernet. But the booster will randomly cut out, the arrows on the front turn red and a message pops up on my PlayStation saying the Ethernet cable has been disconnected. Which is really irritating because it always kicks me out of my games. Any ideas?
on 16-02-2022 18:35
on 16-02-2022 18:53
Hey, so it’s a vm booster. And as far as I’m aware it’s a booster not a pod
on 17-02-2022 13:59
on 21-02-2022 09:43
Hi CalumG02,
Thanks for your post and welcome back to the community!
Sorry to see you're facing issues with your booster.
From checking our service I can see that all spec seem to be fine with your router which could indicate an issue with your booster.
We do now have our Wi-Fi Pods instead of our older boosters where you can have up to 3 on your account, however depending on your package they may incur a £5 monthly charge for them.
Let us know whether you would like to process an order and we'll get that sorted for you.
Thanks,