on 27-10-2022 15:27
Hi
We've got Volt and need a free Wifi booster as soon as possible.
We sent a PM with all the account details over a week ago.
Could Megan_L, please reply to community user Kdmcm as soon as you can.
Thanks.
on 27-10-2022 15:33
Hi
We've got two V6 boxes and have some TV signal issues.
We sent a PM with all the account details over a week ago.
Could John_GS, please reply to community user Kdmcm as soon as you can.
Thanks.
on 27-10-2022 17:51
Hi
We've got two V6 boxes and have some TV signal issues.
We sent a PM with all the account details over a week ago.
Could John_GS, please reply to community user Kdmcm as soon as you can.
Thanks.
on 27-10-2022 17:54
.
on 27-10-2022 17:56
..
on 27-10-2022 17:57
Michael_JK
Community Moderator
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 27-10-2022 18:10
Clearly NOT the same issue.
Live TV is from the coax cable not Wi-fi.
Two lots of Rubish Virgin so two complaints (1) Wifi (2) Live TV.
(3) And now a third one because you keep interfering with my posts.
27-10-2022 18:12 - edited 27-10-2022 18:15
You only need one thread. The team here will be able to help with each issue in the same place.
For info, there was no response to previous private messages as they were unsolicited.
Michael_JK
Community Moderator
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 27-10-2022 18:12
Hi @DelboyMacbooth, thanks for posting and welcome to our community.
Sorry to hear that you're having TV signal issues. I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R
on 27-10-2022 18:27
Michael_JK - You said "Please refrain from opening multiple threads about the same issue".
- I didn't they are Completely Separate Issues.
Michael_JK - You also said, "The team here will be able to help with each issue in the same place".
- Then why have Broadband, TV and Volt and many others all as Separate areas in the Community?
- Why not just have One Community with every post in?
Michael_JK - The private messages you have also called "Unsolicited" are from a long standing, paying customer who gave full details, name, address and account number in the PMs.
You people are unbeleivable.
Definately pricing up to move to SKY now.