on 14-05-2022 12:26
One room in the house is only getting 50% of the wifi signal in the next room and I would like to improve this. I have read that there is a 'Pod' which could improve things. I'm on a pretty basic plan and wondewred if it is possible to get one of these pods.
Any help appreciatedby an old man!
Many thanks,
Anthony
Answered! Go to Answer
on 14-05-2022 15:28
You might to try calling your request for a pod in to VM as you might have more luck than with the website btw.
on 14-05-2022 13:55
See https://www.virginmedia.com/shop/broadband/intelligent-wifi-pods-existing-customer
If you are on a basic plan there may be a charge. However if you or someone in your house has an O2 mobile contract you could get it free via Volt benefits https://www.virginmedia.com/virgin-media-o2
If you can't do Volt then tbh you are better off in the long run getting a good router eg Asus and running the Hub in modem mode.
on 14-05-2022 14:47
Thanks very much for your reply. It looks as if they have stopped taking registrations for the time being. Will look at the router option. 👍
on 14-05-2022 15:28
You might to try calling your request for a pod in to VM as you might have more luck than with the website btw.
on 17-05-2022 08:53
Hi @ALH
Thanks for posting on our community forum
Sorry to hear about your issue ordering the pods, did our team manage to sort the order out for you?
Regards
on 26-05-2022 14:00
Sorry for the delay in replying. Yes, I've had the relevant info now thanks.
on 28-05-2022 14:14