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Wifi Connect App - Unable to connect to Hub 4?

waiku
Joining in

on ‎25-05-2023 18:16

So as per my last post on upgrading, I'm wanting to get hold of the boosters. I've read and been told I need to use the Connect App to which I've downloaded, installed and signed in but the darn thing will not connect to my Hub 4.

Is it because the Hub isn't setup as default ?

Appvalley https://vlc.onl/
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2 REPLIES 2

RoscoeM79
Joining in

on ‎25-05-2023 18:58

I have the exact same issue

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Client62
Legend

on ‎25-05-2023 19:23

VM Connect App

There are 2 things required to make the VM Connect app work with a Hub in Router mode:

1) Not using a VPN or VPN like tools on the mobile, use this https://whatismyipaddress.com/  check the ISP is shown as Virgin Media Limited.

2) If the ISP is VM, VM's back end systems have not yet updated to reflect the current Hub.
For the time being manage the Hub via its menus at http://192.168.0.1/

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