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Wifi Booster - Changing Network Name and Password

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Euan1
Joining in

on ‎04-05-2020 12:37

I have successfully paired boosters and can connect devices using network name and password given. However, when I try to log in to http://virginmedia-vmp to change settings, I am told password is incorrect.

This, despite being able to use the same password to connect all my devices.

Any ideas, team?

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎04-05-2020 12:40

You need to use the settings passcode to sign into that page not the WiFi password.

The default passcode is printed on the back of the booster.

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Graham

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎04-05-2020 12:40

You need to use the settings passcode to sign into that page not the WiFi password.

The default passcode is printed on the back of the booster.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Euan1
Joining in
In response to Graham_A

on ‎04-05-2020 13:14

Thanks so much Graham, had only copied down wifi password!!!

Appreciate your help.
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Euan1
Joining in
In response to Euan1

on ‎04-05-2020 13:25

Now I have used this and signed in - it advises to copy hub settings to booster.

I did this and have now lost booster on the network. Should I reset then skip this stage next time?

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gary_dexter
Alessandro Volta
In response to Euan1

on ‎04-05-2020 13:41

The boosters will now be broadcasting the same wifi name as the hub rather than their own name.

You need to login to the booster now by its IP address as you probably won't be able to get to it via the VMP URL you were using previously.

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Jb01
Joining in
In response to gary_dexter

on ‎31-01-2021 09:19

Hi

Am I able to decouple the booster and router so they appear as separate names and passwords again? 

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