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WiFi very slow

Paulhedi
Tuning in

The WiFi is very slow despite virgin media saying no problem with broadband as usual.

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person
What are connections like on devices connected on ethernet cables?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Beth_G
Forum Team
Forum Team

Hi Paulhedi,

Thanks for your post. I'm sorry to hear you've been experiencing some issues with your wireless speeds. We know how frustrating that can be.

I've had a look on this end and can see that you are currently affected by an SNR (signal to noise ratio) outage. It's estimated to be fixed by the 12th July. Please do keep us posted with how things are then and if you need any further help. We are sorry for any inconvenience caused in the meantime.

Thanks

Beth