on 31-01-2023 11:53
Hi
i received the WiFi pod from Virgin. I plugged it in two days ago and the white light just flashes on and off! The app keeps saying it can’t find the pod! Am I doing something wrong?
thank you.
on 31-01-2023 12:52
on 31-01-2023 12:59
It’s in a different room to the hub.
on 31-01-2023 16:12
on 02-02-2023 18:57
Hi Triciapo,
Thank you for your post and welcome to the community.
I'm very sorry for any issue you're having with your WiFi pod.
Can you please try the pod in the same room as the hub?
^Martin
on 02-02-2023 21:11
Hi Martin
ive managed to get it working
Thank you
on 05-02-2023 08:59
HI Triciapo, thanks for the message and welcome back to the forums.
I am glad that it is now working and please do let us know if you need anything further
Chris