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WiFi not great

bigkev3579
On our wavelength

Hi could anyone help, I've just upgraded and gave received my hub5(gigabit) my daughters bedroom is quite some distance from the hub5 and she's having problems streaming on her firestick. How would I go about getting a WiFi pod??

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jbrennand
Very Insightful Person
Very Insightful Person
https://www.virginmedia.com/wifi-max

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

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jbrennand
Very Insightful Person
Very Insightful Person
https://www.virginmedia.com/wifi-max

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Tried the connect app. Wasn't helpful. I've had one test tell me my bedroom was 350mb and then the next which tells me it's 13mb. Both in the same room I just told the app it was 2 different rooms. Honestly the WiFi is shocking and this from gigabit with superhub 5

Hi bigkev3579,

Thank you for your post. I'm very sorry to hear about the issue with your WiFi service. 

Have you been through the blackspot feature? If so, what did it advise?

^Martin