on 12-03-2023 09:35
I had my router changed last week to a Hub 3 and now my devices linked do not work ?
on 12-03-2023 09:42
The new Hub will have a different wifi password. You will need to reset your devices to the one on the new Hub's label.
on 12-03-2023 10:47
Yes I’m aware of the password change it’s not that. Thank you
on 12-03-2023 10:58
1) From the Hub 3's menu >>> "Connected devices" - check the WiFi devices are listed on either the 2.4Ghz or 5Ghz band.2) Visit the Hub 3's menu >>> Advanced settings >>> Wireless >>> Security
3) Make sure Wireless MAC filtering is Disabled
on 12-03-2023 10:59
What does the Status page on the Hub say for Provisioning State ? It should say Online.
Is this only wifi connections or are wired connections not working either?
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on 20-03-2023 09:15
All sorted now thank you
