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WiFi boosters

moi68
On our wavelength

Hi how do you get a WiFi boosters, I've got the top package so I thought you could get it free ?

1 ACCEPTED SOLUTION

Accepted Solutions

Hi moi68

 

Thanks for coming back to us. No worries, we'll be happy to help 🙂

 

We'll send you one to start with and then need to run diagnostics to determine if further ones are needed.

 

I'll PM you now 🙂

 

Best,

 

 

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

22 REPLIES 22

lotharmat
Community elder
Best bet is to call them on 150 (or 0345 454 1111 from a n non-VM phone)



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Hub 3 - Modem Mode - TP-Link Archer C7

Steven_L
Forum Team
Forum Team

Hey @moi68,

 

Welcome back to the community and thanks for your post.

 

Have you been able to order the WiFi boosters or do you still need further assistance?

 

We can assist here if you still need to order them, just please let us know.

 

Regards,

Steven_L

moi68
On our wavelength

Hi yes I still need them, thanks

Hi moi68

 

Thanks for coming back to us. No worries, we'll be happy to help 🙂

 

We'll send you one to start with and then need to run diagnostics to determine if further ones are needed.

 

I'll PM you now 🙂

 

Best,

 

 

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Is it true this boosters are no longer available 

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @broksonic

 

Our WiFi pods are certainly available, are you looking to take some out with us? 🙂

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Yes as my hub is upstairs and want better WiFi downstairs 

Hi broksonic

 

Thanks for coming back to us. 

 

I'll be able to PM you now and assist further.

 

Kind regards,

 

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

jbrennand
Very Insightful Person
Very Insightful Person
Pods are only free to customers on 1GB or Ultimate Oomph packages - is that you?

If not you will be charged £5/month. Its a simple solution and should work for you. However, you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.