Virgin Media Community

[Nickthink]

I now have the WiFi boosters and obviously I can plug everything in, but no matter what I do they do not seem to connect (ie. When it gets to the step in the process the app just tells me to start again).

has anyone had this issue?

i have reset the devices, reconnected again etc but no progress.

[Emma_C]

Hi Nickthink, 

Thanks for your post and welcome to our community. 

I'm really sorry that you're having trouble getting your WiFi boosters to connect, this ins't good. 

I can appreciate you posted this on Sunday so can I ask if it's been sorted for you since? 

If it hasn't have you tried the help section on our Virgin Media connect app for further assistance?

Let us know.