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Nickthink
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WiFi boosters won’t connect

I now have the WiFi boosters and obviously I can plug everything in, but no matter what I do they do not seem to connect (ie. When it gets to the step in the process the app just tells me to start again).

has anyone had this issue?

i have reset the devices, reconnected again etc but no progress.

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Forum Team
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Re: WiFi boosters won’t connect

Hi Nickthink, 

Thanks for your post and welcome to our community. 

I'm really sorry that you're having trouble getting your WiFi boosters to connect, this ins't good. 

I can appreciate you posted this on Sunday so can I ask if it's been sorted for you since? 

If it hasn't have you tried the help section on our Virgin Media connect app for further assistance?

Let us know. 

Emma_C - Forum Team
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