on 05-03-2023 14:04
Wi-Fi booster has stopped working and has no lights on it. How can I order a replacement?
on 05-03-2023 15:40
on 07-03-2023 18:41
Hi @Johnmck5662
Thanks for posting and welcome to the community. Sorry to hear of your Booster not working.
Thank you to jbrennand as always for the helpful advice which I can see from the system check that you have followed and ordered a Pod.
This should arrive in a few days.
There are a few requirements for the Pods to work, please see below;
• The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
• Channel Optimisation must be left on
• The SSIDs must be the same and broadcast enabled
• The SSID must be password protected
• The Passphrases of the SSIDs must match
Let us know how you get on with the Pod or if any further assistance is needed.
Best wishes.
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