on 12-09-2020 19:13
Hi!
I’ve just moved house and taken my old equipment with me. As the subject says my WiFi booster has solid red arrows and doesn’t work. I’ve tried resetting it but they stay no matter what. As soon as I turn it on the lights are red and don’t flash or change at all. The white power light is on solid.
It’s the larger version of the 2 boxes, the small one connected to the router appears to be fine.
Any help or ideas welcomed.
on 12-09-2020 19:21
Is the booster in an extension?
on 12-09-2020 21:42
No, it’s in the main socket. I’ve tried several permutations but just constantly get the red lights
on 12-09-2020 21:50
on 12-09-2020 22:27
The router is in the front room and the booster is in the back bedroom upstairs. I’ve tried to pair them in the same room but just doesn’t work due to the red lights. Thanks for your help though
on 18-09-2020 09:20
Hi welshdragonsod,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue you're having. What I am going to do is private message you so we can look into this.
^Martin
on 27-10-2020 19:02
Hi. Was there any solution to this? I have the same problem. A booster which has worked for over 12 months has suddenly stopped working. Turning the booster on, results in solid red lights and a sync fails. Thanks.
on 27-10-2020 19:04
Amazon.co.I’m - get some better kit
on 27-10-2020 19:06
I will do but would prefer to fix this if possible. Any other suggestions for a fix rather then a replace?
on 27-10-2020 19:16
I was offered an engineer appointment to try and sort it but just wasn’t convenient. I’ve just muddled through without it and will see if I can sort something when my contract comes to an end. Sorry I can’t be of any more help