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WiFi blocking my new website but I can access it via 4G

Tamsin84
Tuning in

The WiFi seems to be blocking access to a new wordpress site I have created. When I use my 4G, I can access it no problem, but not when using WiFi.

  • I have cleared the browsing history, cache and cookies on all devices
  • I've turned the router on and off again
  • I've pressed the reset button on the router for 60 seconds

I'm still blocked from accessing the page. Please can someone help?

Thanks!

9 REPLIES 9

Raichu
On our wavelength
Hey,

Do you have Child Safe enabled? You can check here https://www.virginmedia.com/my-virgin-media/account-settings/security

If you do you can either disable it or submit your website to be whitelisted here https://my.virginmedia.com/my-apps/onlinesecurity/websafe/feedback
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>1gig Broadband - £30pcm via retentions.

Hi, child safety is not enabled. 

Screenshot_20220906-113202.png

 this is what I get 

newapollo
Very Insightful Person
Very Insightful Person

Site works for me, looks like a holding page as do the links in the navigation bar. I don't use websafe.

https://stemandstem.com/category/home/ 

Clipboard01.jpg

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hi, yes the website works, the problem is my WiFi is now allowing me to view it. If I use my phone data it loads, it's only when I have my WiFi on.

Any thoughts on how to fix it? 

Tudor
Very Insightful Person
Very Insightful Person

Has the web site been created on the internet very recently. It can take up to 72 hours for the VM DNS servers to be updated.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Ah OK! Yes it has, I created it yesterday. So I need to wait until Thursday to check? 

Thanks 

legacy1
Alessandro Volta
Are you hosting the web site by the hub?
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It has just started displaying, so it was delay as mentioned. Thanks for the help!